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Free Team
Building Exercise
Expectation Management

titleTitle & Description

Free Team Building Exercise – Expectation Management is a simple activity that will help groups clarify expectations before starting to work with one another.

Misunderstandings are common in teams and clarifying expectations can reduce the likelihood of conflict in a team. You can read more about team building strategies: setting expectations here.


purposePurpose

• To set the standards of behaviors in the team
• To set a method or procedure for handling issues within the team.


team sizeTeam Size

About 6 – 10 participants


team sizeMaterials Required

An Expectation Management Sheet(Download FREE!)
A Project Management Sheet (Download FREE!)


time requiredTime Required1 hour


instructionsInstructions

1. Explain to participants about expectation setting and its advantages.

2. Typically there are four expectations to be set in every team: the goals of the team, the decision making process, the conflict resolution as well as the work division.

3. Using the Expectation Management Sheet, each group should discuss each item and how they intend to approach each issue.

4. With regards to work division, I have created a simple Project Management sheet that you can use to clarify the job scope for every individual in the team.

5. When everyone is happy with the expectations of the team, get everyone to sign on the bottom of the Expectation Management sheet to show their agreement and commitment to what has been written.


debriefingDebriefing Notes

1. Do you think the expectations that are set are reasonable?

2. Are you committed to meet these expectations you have set?

3. What do you think it would mean for your team for these expectations to be met?


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More Free Team
Building Activities


Exercise #1: Building a Team Mission Statement
Create a team mission statement together with your team, and evaluate it together.

Exercise #2: Vision Setting
Set long term visions with your team.

Exercise #3: Values Definition
Create a set of organizational values that everyone in your team believes in.

Exercise #4: Goal Setting
Set SMART Goals to be achieved in the period ahead with the team.

Exercise #5: Expectation Management
Set standards and expectations together with your team.

Exercise #6: Problem Solving
Understand the problem solving methods of your team and how you can improve on them.

Exercise #7: Team Self-Evaluation
Evaluate the team’s progress together and see how you can work together to become better.

Exercise #8: Understanding the Team
A FREE DISC personality test for the team to understand each other’s working style.

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